Senior UX Researcher

Wellington, New Zealand


Be the voice of our customers’ customers. Bring your user experience chops and get involved in research and design on all projects at Springload, at a strategic and hands-on level.

Springload works with a wide range of clients. Our projects are diverse, interesting and challenging—from graphic-led work like the New Zealand Festival and Klim websites, to making complex banking interactions smooth and friendly for Kiwibank. We aim to bring a mix of product thinking, great content and graphic design, usability and tech smarts to all our work.

We like to make things that make our customers’ customers happy. That means we place a lot of importance on user experience right across Springload.

As a Senior UX Researcher you’ll be a proven leader in the UX field and will help ensure our products are customer-focussed and user-friendly. You’ll make it easy for our clients to build great products – and a great business.

You’ll have a portfolio of work showcasing your UX and problem solving skills. You’re an excellent team player, articulate and used to driving strategy through a high level of client interaction. If you’re a pragmatic, passionate and positive user experience researcher, and want to create excellent digital experiences that solve clients’ problems, we want to hear from you!

In this role you’ll:


Who are you?

Bonus points for


About us

Springload’s culture is like no other in Wellington. We work hard but the atmosphere in the office is collaborative and friendly. There’s always plenty of Flight Coffee brewing, and craft beer and healthy snacks in the fridge. We’re no sweatshop—we like Springloaders to enjoy their work but go home on time.

Springload promotes a workplace that celebrates diversity, creativity, and talent. Our talent come from all over the world and half of our 43 staff are women. We’ve made a formal commitment to ensuring fairness in our workplace when we joined the Diversity Works (Previously the Equal Employment Opportunities Trust).

What we can offer

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